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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Watters

Kelly Watters

October 22, 2024

5  out of  5
rating by Kelly Watters
"Hope Lovejoy with Tricia Zwirner State Farm Team is amazing!!! I had an error with my payment account. Hope Lovejoy immediately fixed the problem. I highly recommend Zwirner Team! Thank you!"
We responded:
"Thanks Kelly! I am so happy I was able to help fix the error. Thanks again for the great review, it is greatly appreciated. Best! Hope L."
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Phoebe Call

October 17, 2024

5  out of  5
rating by Phoebe Call
"We have been State Farm customers for our auto and homeowners insurance for 10 years. I just purchased a new car and received my temporary auto ID card in under an hour after providing the necessary info to Hope. Hope was also very responsive to my question about rental vehicle coverage while on vacation in Alaska in August. Terrific insurance agency!"
We responded:
"Your review means so much to me, Phoebe! I'm so happy that I was able to help you with everything you needed. 🙂 Please don't hesitate to reach out if there's anything else we can do to assist you. Thank you again! Hope"
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Susan J Brune

October 8, 2024

5  out of  5
rating by Susan J Brune
"Staff always goes above and beyond to assist. We called in last week, was helped by Hope who handled 2 different issues pleasantly and easily."
We responded:
"Hi Susan! Thank you so much for taking the time to post this review. Your feedback is incredibly valuable. I am always happy to help where I can. Thank you for choosing Tricia Zwirner - State Farm Insurance Agency. Warm regards, Hope"
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Sarah McNair

October 1, 2024

5  out of  5
rating by Sarah McNair
"I cannot thank Trish and her team for helping my husband and I transfer insurance companies after a difficult claim. Trish is professional, responsive and we couldn’t be more excited to be apart of the State Farm Family!"
We responded:
"Thank you, Sarah, for the wonderful review and for your kind words. My team & I work very hard to provide exceptional customer service and to have it recognized is the ultimate compliment. Thank you for choosing my agency.....we're super excited to have you & Corey as our newest customers! Trish "
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Cathy DeSouza

July 19, 2024

5  out of  5
rating by Cathy DeSouza
"Tricia knows her stuff…saved me $$ by bundling my policies - definitely recommend you contact her for insurance needs. 👍🏻"
We responded:
"Thank you for taking the time to share your experience with us, Cathy! My team and I are over the moon to hear that you’re happy. We appreciate your business more than you know! Tricia "
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Melissa Olander

July 4, 2024

5  out of  5
rating by Melissa Olander
"Tricia helped me through a small unexpected claim with so much ease it seemed too good to be true. Her care and concern was beyond helpful in the process and I couldn't be happier with her level of knowledge and commitment. Thank you for making a challenging thing so much easier."
We responded:
"Thank you, Melissa for your kind words. Customer satisfaction is our number one priority and we’re so happy we met or exceeded your expectations. Please don’t hesitate to reach out if you ever need anything - we’re here to help!"
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Patrick Fallon

June 25, 2024

5  out of  5
rating by Patrick Fallon
"Kind and friendly folks. Stopped by and was the wrong address but their help got me to my destination. A blessing. People this helpful generally make great business partners and trustworthy vendors. Worthy of your consideration."
We responded:
"Thanks for your kind words, Patrick! We are thrilled to have been able to assist you, even if it was just to help you find your way. My team & I appreciate your kind words and are always here if you need us again! "
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Steve McCormick

April 25, 2024

5  out of  5
rating by Steve McCormick
"Trish has been our agent for home, auto, boat and personal liability insurance for 17 years. We've had a few claims over the years and they were all handled promptly and to our satisfaction. She and her team have been professional, proactive, responsive and cost-competitive that entire time. I highly recommend Trish and her team of professionals at the State Farm Agency in Windham, Maine!"
We responded:
"Thank you, Steve, for the wonderful review and for your trust & confidence in my team & me over the past 17 years. We work very hard to provide exceptional customer service and to have it recognized is the ultimate compliment. It's always a pleasure working with you, Molly & the girls and we look forward to another 17 years together! Please don't hesitate to reach out if you need anything else...we're here to help however we can. Trish "
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Lindsay Edwards

April 9, 2024

5  out of  5
rating by Lindsay Edwards
"Had an excellent experience securing new coverage. Tammy answered all of our questions and we received a great rate. Would definitely recommend getting a quote. I wish we would have switched sooner!"
We responded:
"Lindsay, Thank you so much for leaving this wonderful review! It was a pleasure working with you throughout the entire process. We're delighted to have you on board and we'll take excellent care of you and your family! Thanks again and be well. Tammy @ Team Trish"
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Helyne May

March 9, 2024

5  out of  5
rating by Helyne May
"Tammy from Zwirner Insurance was very helpful, upfront, and accommodating with helping me establish a new policy. Would highly recommend her as an agent!"
We responded:
"Helyne, Thank you so much for your kind words and 5-Star review! It was wonderful getting to know you and helping you with your insurance. We truly appreciate you and will take great care of you for years to come! Warmly, Tammy "
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Bradford Macdonald

March 6, 2024

5  out of  5
rating by Bradford Macdonald
"Tricia and her staff did an outstanding job! I have unfortunately delt with other insurance agencies that didn’t put the customer first. Tricia does!! They did what they said they would do and at a good price!! They have a loyal customer in me! Thank you!!"
We responded:
"Brad, thank you so much for the kind review!! I'm glad we were able to help you with your insurance needs. It was great working with you and we look forward to taking care of you for years to come! Tammy Team Trish"
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Mike Gilheany

February 16, 2024

5  out of  5
rating by Mike Gilheany
"I've been a customer of Tricia's for over a decade. After less then stellar experiences with some of the other big insurers, it was nice to have a friendly person on the phone who actually remembers who you are and is happy to help out. Their office is helpful and efficient every time. I highly recommend them for local insurance."
We responded:
"Thank you so much, Mike! Your confidence in me & my team means so much. We truly value the relationship we've built over the past 10+ years."
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Bobbi Bulriss

February 7, 2024

5  out of  5
rating by Bobbi Bulriss
"Recently, I researched auto and home insurance options. I didn't think I had adequate coverage for an additional dwelling on my property through my current insurer. I had called some companies directly for quotes; then, I decided to call the Zwirner agency for a State Farm quote as State Farm has a good reputation and the agency has received very good reviews. I wanted to be able to rely on someone outside of the big corporate conglomerate for information. I spoke with "Hope", who was very pleasant and who took a lot of time to to make sure she obtained the information she needed in order to provide an accurate quote for the coverage I needed. I ended up getting significantly better coverage at a lower cost than I would have through the other large insurance companies. It was an "easy" experience. I feel much more secure with the choice I made to switch to State Farm and be serviced through this agency, and I sleep much better."
We responded:
"Thank you, Bobbi, for the wonderful review. We strive every day to make sure our customers are given excellent customer service. Your kind words mean more than you know, and we greatly appreciate them. Warm regards, Tricia & team"
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Ray Maher

February 3, 2024

5  out of  5
rating by Ray Maher
"Tricia & her crew are all respectful, courteous, knowledgeable and always available to alleviate your concerns & anxiety that can be a part of the claim process. I've been with Tricia for more than a decade & I have recommended their team friends and family for all their claim needs!"
We responded:
"Thank you for your kind words, Ray! We truly appreciate your loyalty and trust in our agency. My team & I are dedicated to providing exceptional service and support during the claim process. We're grateful for your recommendations to friends and family. If you ever have any concerns or questions, please don't hesitate to reach out to us at (207) 892-2864. PS: Has it really been a decade?! 🙃"
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Andrew Coffey

January 26, 2024

5  out of  5
rating by Andrew Coffey
"Tammy was fantastic. I thought it was going to be a long hard process but she made it so clear and easy."
We responded:
"Andrew, thank you so much for your kind review! Dealing with insurance certainly can be challenging but I'm happy to hear you didn't feel this way working with me. You deserve all the credit for being so wonderful to work with! Thank you again and have a great weekend! Tammy "
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Gillian Cook

January 25, 2024

5  out of  5
rating by Gillian Cook
"Always very helpful!"
We responded:
"Thank you for your positive feedback, Gillian! We're glad to hear that our team has been helpful to you. If we can be of any help in the future, please don't hesitate to reach out to us at (207) 892-2864. All the best! Tricia & Team"
Profile photo of Hope Lovejoy-Shepard

Hope Lovejoy-Shepard

January 25, 2024

5  out of  5
rating by Hope Lovejoy-Shepard
"Awesome agency to work with. The staff are so helpful and knowledgeable."
We responded:
"Hi, Hope. We are thrilled to learn that you had a positive experience with us! Thanks for taking the time to share this experience with us! "
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Shaina Curtis

January 25, 2024

5  out of  5
rating by Shaina Curtis
"Super awesome team! They are all so helpful when you call or walk into the office."
We responded:
"Awww, Thank you so much Shaina for your kind words !! We really appreciate the review and so glad we could help !! Tricia & Team "
Profile photo of Bob Tuunanen

Bob Tuunanen

January 25, 2024

5  out of  5
rating by Bob Tuunanen
"Great Team !! Knowledgeable and Friendly !!"
We responded:
"Thanks very much for your kind words, Bob. We appreciate your 5-Star review more than you know. Tricia & Team"
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Sara Dominicus

October 30, 2023

5  out of  5
rating by Sara Dominicus
"Top notch response and care! Highly recommend Tricia Zwirner for all your insurance needs!!!"
We responded:
"Thank you so much,Sara! It’s always a pleasure working with you and Tony and we're thrilled that we could be of assistance. Please don’t hesitate to reach out if there's anything else we can do- our doors are always open. "
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Chris Friedlund

August 31, 2023

5  out of  5
rating by Chris Friedlund
"Best insurance agency around hands down A+++ Long time customer first time reviewer Tricia and her entire team are top notch. We all hope to have insurance and not need it, but when you do, they’re right there working hard for you and I couldn’t be more impressed! Glad to have State Farm in my corner"
We responded:
"Thank you. Chris, for the amazing review! You actually made me giggle out loud..."long time customer, first time reviewer." 😂 All kidding aside, it's customers like you that make what we do every day so worthwhile. The ability to work with you to resolve your claim this past Spring, just in time for you to go to your first fishing tournament, was the best feeling ever. You know we're here to help however we can so please never hesitate to reach out. We'll be here when you need us! Trish"
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Dawn Ta

August 21, 2023

5  out of  5
rating by Dawn Ta
"Tricia is great agent also the whole team even Bob , Tammy , Hope. They are Excellent customer service. I recommend to everyone"
We responded:
"Thank you, Dawn, for your kind words. Customer satisfaction is our number one priority and we’re so happy that we make you happy. It's always a pleasure to see your smiling face or hear your voice over the phone. Thank you again for choosing to work with me and my team for the past 15 years...we appreciate you & your business (and referrals) more than you know! Tricia"
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Mary Sawyer

August 2, 2023

5  out of  5
rating by Mary Sawyer
"I have been working closely with Tricia and her team for more than 10 years for my southern Maine businesses, rental properties, home, boat, auto, you name it. I know I am in capable hands. Her team is always responsive and I have had a very positive claims experience."
We responded:
"Thank you, Mary, for such kind words. It’s been wonderful working with you over the years- watching as the kids have grown, you turning your business dreams into a reality and being a part of it all along the way. My team and I are so grateful for customers like you and we look forward to working together many more years to come. Tricia"
Profile photo of Brandon Amundson

Brandon Amundson

July 24, 2023

5  out of  5
rating by Brandon Amundson
"I had a great experience with State Farm. Tricia was easy to work with, extremely nice, and quick. I highly recommend them!"
We responded:
"Brandon, thank you for taking the time to share your experience with us …and the 5 stars! We’re so grateful for customers like you and are here to help if there’s anything we can do to assist in the future. Tricia & Team"
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Morgan J

July 16, 2023

5  out of  5
rating by Morgan J
"I’ve been with Tricia for 10 years now. I’m beyond happy with statefarm and recommend all my friends and family to her"
We responded:
"Morgan, Thank you for taking the time to share your experience with us …and the 5 stars! I cannot believe it's been 10 years since you came through our door- wow, does time fly! 🙂 My team and I are so grateful for customers like you and we look forward to working with you (and your family) for years to come. I truly appreciate your loyalty and trust in my agency and your recommending us to your friends and family. It's our top priority to provide exceptional insurance coverage and outstanding customer service and to refer your friends/family our way is the ultimate compliment. If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We're here to help. Thank you again for your kind words! Trish"